Provider Running Late
Triggered when a work order sub-status changes to Delayed (running late). Refer to Status and Sub-status for more information.
When a provider is running late, a work order problem is automatically created and the workorder.message_posted event is triggered. This delay will not update a work order’s ETA in Field Nation. You can use the estimated_delay (in seconds) to update your system.
Event Parameter
workorder.status.delayed{
"company_id": 183,
"user_id": 756,
"url": "https://yourcompany.com/handle_webhook",
"method": "POST",
"secret": "yoursecretHash",
"active": true,
"events": [
"workorder.status.delayed"
]
}
Request Body
Includes delay information and the Work Order Object.