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Message Posted

This event triggers when a message is posted to the work order.

Event Parameter

workorder.message_posted

{
    "company_id": 183,
    "user_id": 756,
    "url": "https://yourcompany.com/handle_webhook",
    "method": "POST",
    "secret": "yoursecretHash",
    "active": true,
    "events": [
        "workorder.message_posted"
    ]
}

Request Body

Includes the Message Object and the Work Order Object.

workorder.message_posted

{
   "event":{
      "name":"workorder.message_posted",
      "params":{
         "message":{
            "from":{
               "id":557,
               "name":"Marketplace Provider",
               "thumbnail":"https://s3.amazonaws.com/dev.fieldnation/profile_image/557-57755b2635671.png",
               "hideWoManager":false,
               "msgLink":"/workorders/4121/messages",
               "role":"Manager"
            },
            "to":{
               "id":776,
               "name":"API Manager",
               "thumbnail":"/images/missing-profile.png",
               "role":"Manager"
            },
            "role":"Manager",
            "msg_id":"750",
            "parent_id":"0",
            "read":true,
            "created":{
               "utc":"2019-01-08 17:58:08",
               "local":{
                  "date":"2019-01-08",
                  "time":"11:58:08"
               }
            },
            "message":"Sample message.",
            "problem":[

            ],
            "actions":[
               "add",
               "canReply"
            ],
            "replies":[

            ],
            "sharedText":" Field Nation Support, Marketplace Provider(Assigned provider), TechDoc (Sandbox)"
         },
         "_no_model_update":"1"
      }
   },
   "timestamp":"2019-01-08T11:58:10-06:00",
   "triggered_by_user":{
      "id":557
   },
   "workorder":{}
}