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Work Order Declined

This event triggers when a work order is declined by a provider.

Event Parameter

workorder.declined

{
    "company_id": 183,
    "user_id": 756,
    "url": "https://yourcompany.com/handle_webhook",
    "method": "POST",
    "secret": "yoursecretHash",
    "active": true,
    "events": [
        "workorder.declined"
    ]
}

Request Body

Includes the declined reason id and the Work Order Object. Refer to Decline Reasons for more information.

workorder.declined

{
   "event":{
      "name":"workorder.declined",
      "params":{
         "user_id":557,
         "reason_id":8,
         "reason_text":"",
         "decline_time":"2019-01-08 18:56:39",
         "_no_model_update":"1"
      }
   },
   "timestamp":"2019-01-08T12:56:39-06:00",
   "triggered_by_user":{
      "id":557
   },
   "workorder":{}
}