Retrieve a single work order template by `template_id`, including its tasks and configuration.
Retrieve a single work order template by template_id, including its tasks and configuration.
access_token OAuth 2.0 Access Token
In: query
Template id
Columns
curl -X GET "https://api-sandbox.fndev.net/api/rest/v2/templates/string_value"{
"id": 674,
"name": "04 - NVI WALMART PHASE 2 REVISIT",
"work_orders": 30,
"created": {
"utc": "2023-06-01 14:57:04"
},
"updated": {
"utc": "2026-03-24 17:21:10"
},
"default": false,
"company": {
"id": 1037,
"name": "(SE Demo Account) - AT SE Skywalker Systems"
},
"actions": [
"smart_audit"
],
"client": {
"id": 15851,
"name": "ACME, Inc"
},
"project": {
"id": 914,
"name": "New Install 2"
},
"selection_rule": {
"name": "Cancel rate",
"id": 1065
},
"author": {
"thumbnail": "https://s3.amazonaws.com/dev.fieldnation/profile_image/1068-5d792b11819b8.png",
"id": 1068,
"first_name": "Field Nation",
"last_name": "Support",
"email": "se2@at-test.com",
"phone": "+18775734353"
},
"data": {
"_v": 3,
"project": {
"id": 914
},
"client": {
"id": 15851
},
"networks": [
{
"value": 88,
"label": "AT SE Skywalker (Sandbox)"
}
],
"service_contract": {
"id": 0
},
"title": "Simple Rack and Stack | 2 hours onsite | Dispatch %title.html%",
"template_name": "04 - NVI WALMART PHASE 2 REVISIT",
"default_project": "Sample value",
"team": {
"id": 0
},
"partner": {
"id": 0
},
"printable": true,
"w2": false,
"allow_counter_offers": true,
"require_gps": false,
"client_request": {
"id": 0
},
"incident_id": "",
"site_revisit": {
"is_revisit": false
},
"attributes": {
"require_sequential_task_completion": false
},
"dispatch": {
"values": {
"service_territory_id": "0"
}
},
"custom_fields": {
"results": [
{
"id": 1,
"name": "General",
"role": "assigned_provider",
"metadata": {
"total": 12,
"per_page": 12,
"pages": 1,
"page": 1
},
"results": [
{
"id": 285,
"name": "Site Result",
"tip": "Select an option before leaving site",
"type": "predefined",
"required": 0,
"internal": 0,
"unique": 0,
"for_tech": 1,
"actions": [
"edit"
],
"admin_edit_only": 0,
"template": 1,
"flags": [
"hide_from_tech"
],
"dependency": {
"id": 0,
"value": "",
"operator": "equals"
},
"options": [
"Install Successful"
],
"visibility": [
{
"type": "template",
"template": {
"id": 622
}
}
],
"correlation_id": "d475d1a656d7008d8aa0d8ef9abc6df229a99b78",
"section": "General",
"category": "General",
"role": "assigned_provider"
}
]
}
]
},
"_no_model_update": "1",
"attachments": {
"metadata": {
"total": 1,
"per_page": 1,
"pages": 1,
"page": 1
},
"results": [
{
"id": 1,
"name": "Documents",
"type": "document",
"actions": [
"upload"
],
"metadata": {
"total": 0,
"per_page": 0,
"pages": 1,
"page": 1
},
"results": []
}
]
},
"type_of_work": {
"id": 4,
"name": "Networking"
},
"template": {
"id": 548
},
"service_types": [
{
"value": 10,
"label": ""
}
],
"site_device": [],
"equipments": [],
"manager": {
"id": 1068,
"thumbnail": "https://s3.amazonaws.com/dev.fieldnation/profile_image/1068-5d792b11819b8.png"
},
"contacts": {
"metadata": {
"total": 1,
"per_page": 1,
"pages": 1,
"page": 1
},
"results": [],
"actions": [
"edit"
],
"correlation_id": "1eb37010604c153b71caab9bb1498346dae6caeb"
},
"description": {
"html": "Sample value"
},
"confidential": {
"html": ""
},
"location": {
"mode": "custom",
"address1": "",
"address2": "",
"city": "",
"state": "",
"zip": "",
"country": "",
"type": 1,
"saved_location": {
"id": 0
}
},
"schedule": {
"service_window": {
"mode": "exact",
"start": {
"local": {
"date": "",
"time": ""
}
},
"end": {
"local": {
"date": "",
"time": ""
}
}
}
},
"pay": {
"finance": {
"id": 33
},
"total": 100,
"calculated_total": {
"total": {
"min": 100,
"max": 100
}
},
"range": {
"min": 100,
"max": 100
},
"actions": [
"edit"
],
"minimum_payment": 20,
"correlation_id": "48715b82a8f3765d5e40305b5f4b09e34a49e05a",
"funding": [
{
"id": 0,
"name": "Pre-fund",
"amount": 0,
"custom_name": "Pre-fund | Available: $0.00"
}
],
"type": "fixed",
"base": {
"amount": 100,
"units": 1
},
"additional": {
"amount": 0,
"units": 0
},
"hours": 2,
"payment": {
"date": []
},
"penalties": {
"actions": [],
"metadata": {
"total": 0,
"page": 1,
"pages": 0,
"per_page": 25,
"columns": "name:175,modifier:175,type:175,description:175,charged_id:175,penalty_id:175",
"view": "list",
"sort": "",
"order": "asc",
"list": "penalties",
"company_columns": {
"actions": [
"add"
]
},
"default_columns": "penalty_id:175,modifier:175,type:175,name:175,description:175",
"available_columns": [
{
"group": "Json",
"items": [
{
"id": "charged_id",
"label": "Charged Id",
"group": "Json",
"order": 100,
"icon": "",
"selected": true,
"can_sort": false,
"sort_dir": ""
}
]
}
],
"available_filters": [
{
"id": "penalty_id",
"label": "Id",
"name": "Id",
"type": "",
"section": 0
}
]
},
"params": [],
"lists": [
{
"id": "penalties",
"label": "Penalties",
"empty_message": "There are no results to display.",
"selected": true,
"actions": [],
"custom_tab_id": null,
"count": -1
}
],
"f_client": "15851",
"fs_client": true,
"f_project": "914",
"fs_project": true,
"results": [],
"correlation_id": "penalties"
},
"bonuses": {
"actions": [],
"metadata": {
"total": 2,
"page": 1,
"pages": 1,
"per_page": 25,
"columns": "name:175,modifier:175,type:175,description:175,charged_id:175,bonus_id:175",
"view": "list",
"sort": "",
"order": "asc",
"list": "bonuses",
"company_columns": {
"actions": [
"add"
]
},
"default_columns": "bonus_id:175,modifier:175,type:175,name:175,description:175",
"available_columns": [
{
"group": "Json",
"items": [
{
"id": "charged_id",
"label": "Charged Id",
"group": "Json",
"order": 100,
"icon": "",
"selected": true,
"can_sort": false,
"sort_dir": ""
}
]
}
],
"available_filters": [
{
"id": "bonus_id",
"label": "Id",
"name": "Id",
"type": "",
"section": 0
}
]
},
"params": [],
"lists": [
{
"id": "bonuses",
"label": "Bonuses",
"empty_message": "There are no results to display.",
"selected": true,
"actions": [],
"custom_tab_id": null,
"count": -1
}
],
"f_client": "15851",
"fs_client": true,
"f_project": "914",
"fs_project": true,
"results": [
{
"id": 13,
"name": "Installation bonus",
"type": "Percent",
"modifier": "5",
"description": "Apply 5% of work order labor for experienced tech.",
"amount": "5.00%",
"selected": false,
"charged_id": 0
}
],
"correlation_id": "bonuses"
}
},
"tasks": {
"results": [
{
"alerts": [],
"id": -3,
"type": {
"id": 3
},
"group": {
"id": "onsite"
},
"description": "",
"label": "Check in",
"order": 1
}
]
},
"survey_experiment": false,
"advanced_qualifications": true,
"actions": [],
"id": 548,
"name": "Acme Rack and Stack v2",
"skills": [],
"special_skill": {},
"require_ontime": false,
"qualifications": {
"actions": [
"add"
],
"selection_rule": {
"id": 0,
"name": "",
"total_selection_rule": "8",
"actions": [
"delete"
]
}
},
"default": false,
"company": {
"id": 1037,
"name": "(SE Demo Account) - AT SE Skywalker Systems"
},
"correlation_id": "9daf426909e8a108cc23ead2c54ad90cf26f13ab",
"experiment_type": "5",
"tab": "details",
"has_qualifications": 0
},
"v3_pay_type": "fixed",
"v2": {
"survey_experiment": false,
"advanced_qualifications": true,
"actions": [
"smart_audit"
],
"id": 674,
"title": "Simple Rack and Stack | 2 hours onsite | Dispatch %title.html%",
"name": "04 - NVI WALMART PHASE 2 REVISIT",
"client": {
"id": 15851,
"name": "ACME, Inc"
},
"project": {
"id": 914,
"name": "New Install 2"
},
"type_of_work": {
"id": 4,
"name": "Networking",
"idv4": 0
},
"additional_type_of_works": [],
"types_of_work": [],
"service_types": [
{
"value": 10,
"label": "Installation",
"id": 10,
"name": "Installation"
}
],
"site_device": [],
"service_contract": {
"id": 0
},
"team": {
"id": 0
},
"printable": true,
"require_gps": false,
"allow_counter_offers": true,
"special_skill": {},
"equipments": [],
"networks": {
"metadata": {
"total": 1,
"per_page": 1,
"pages": 1,
"page": 1
},
"results": [
{
"value": 88,
"label": "AT SE Skywalker (Sandbox)",
"id": 88,
"name": "AT SE Skywalker (Sandbox)",
"fn_process_payment": false
}
]
},
"w2": false,
"smart_audit_rule_id": 0,
"require_ontime": false,
"manager": {
"id": 1068,
"thumbnail": "https://s3.amazonaws.com/dev.fieldnation/profile_image/1068-5d792b11819b8.png"
},
"contacts": {
"metadata": {
"total": 1,
"per_page": 1,
"pages": 1,
"page": 1
},
"results": [
{
"role": "Work Order Manager",
"name": "Field Nation Support",
"email": "se2@at-test.com",
"phone": "+18775734353",
"ext": "",
"notes": "",
"thumbnail": "https://s3.amazonaws.com/dev.fieldnation/profile_image/1068-5d792b11819b8.png",
"actions": [
"edit"
],
"id": -2
}
],
"actions": [
"edit"
],
"correlation_id": "1011bfd9b16f1005710515e1849017fa70caf2ac"
},
"description": {
"html": "Sample value"
},
"confidential": {
"html": ""
},
"attachments": {
"metadata": {
"total": 1,
"per_page": 1,
"pages": 1,
"page": 1
},
"results": [
{
"id": 1,
"name": "Documents",
"type": "document",
"actions": [
"upload"
],
"metadata": {
"total": 0,
"per_page": 0,
"pages": 1,
"page": 1
},
"results": []
}
]
},
"tasks": {
"metadata": {
"total": 8,
"per_page": 8,
"pages": 1,
"page": 1
},
"results": [
{
"alerts": [],
"id": 3,
"type": {
"id": 3
},
"group": {
"id": "onsite"
},
"description": "",
"label": "Check in",
"order": 1,
"actions": []
}
],
"actions": [
"edit"
],
"correlation_id": "5a9298d80cdafad009e8c979576074f5d035c5cb"
},
"custom_fields": {
"metadata": {
"total": 2,
"per_page": 2,
"pages": 1,
"page": 1
},
"results": [
{
"id": 1,
"name": "General",
"role": "assigned_provider",
"metadata": {
"total": 13,
"per_page": 13,
"pages": 1,
"page": 1
},
"results": [
{
"id": 285,
"name": "Site Result",
"tip": "Select an option before leaving site",
"type": "predefined",
"required": 1,
"internal": 0,
"unique": 0,
"for_tech": 1,
"actions": [
"edit"
],
"admin_edit_only": 0,
"template": 0,
"flags": [
"hide_from_tech"
],
"dependency": {
"id": 0,
"value": "",
"operator": "equals"
},
"system_purpose": {
"name": "",
"code": ""
},
"options": [
"Completed"
],
"visibility": [
{
"type": "company"
}
],
"category": "General"
}
]
}
],
"actions": []
},
"schedule": {
"service_window": {
"mode": "exact",
"start": {
"local": {
"date": "",
"time": ""
}
},
"end": {
"local": {
"date": "",
"time": ""
}
}
},
"time_zone": {
"name": "America/Chicago",
"id": "4",
"category": "America (North and Central)"
},
"actions": [
"edit"
],
"correlation_id": "0085ddf661d82b9ac1e094cb2ade7c035264e871"
},
"pay": {
"finance": {
"id": 33
},
"total": 100,
"calculated_total": {
"total": {
"min": 100,
"max": 100
}
},
"range": {
"min": 100,
"max": 100
},
"actions": [
"edit"
],
"minimum_payment": 20,
"correlation_id": "fb88c6c5a624f2a4c8f7ac96785e3dfb4c7afaad",
"funding": [
{
"id": 0,
"name": "Pre-fund",
"amount": 0,
"custom_name": "Pre-fund | Available: $0.00"
}
],
"type": "fixed",
"base": {
"amount": 100,
"units": 1
},
"additional": {
"amount": 0,
"units": 0
},
"hours": 2,
"payment": {
"date": []
},
"penalties": {
"actions": [],
"metadata": {
"total": 0,
"page": 1,
"pages": 0,
"per_page": 25,
"columns": "name:175,modifier:175,type:175,description:175,charged_id:175,penalty_id:175",
"view": "list",
"sort": "",
"order": "asc",
"list": "penalties",
"company_columns": {
"actions": [
"add"
]
},
"default_columns": "penalty_id:175,modifier:175,type:175,name:175,description:175",
"available_columns": [
{
"group": "Json",
"items": [
{
"id": "charged_id",
"label": "Charged Id",
"group": "Json",
"order": 100,
"icon": "",
"selected": true,
"can_sort": false,
"sort_dir": ""
}
]
}
],
"available_filters": [
{
"id": "penalty_id",
"label": "Id",
"name": "Id",
"type": "",
"section": 0
}
]
},
"params": [],
"lists": [
{
"id": "penalties",
"label": "Penalties",
"empty_message": "There are no results to display.",
"selected": true,
"actions": [],
"custom_tab_id": null,
"count": -1
}
],
"f_client": "15851",
"fs_client": true,
"f_project": "914",
"fs_project": true,
"results": [],
"correlation_id": "penalties"
},
"bonuses": {
"actions": [],
"metadata": {
"total": 2,
"page": 1,
"pages": 1,
"per_page": 25,
"columns": "name:175,modifier:175,type:175,description:175,charged_id:175,bonus_id:175",
"view": "list",
"sort": "",
"order": "asc",
"list": "bonuses",
"company_columns": {
"actions": [
"add"
]
},
"default_columns": "bonus_id:175,modifier:175,type:175,name:175,description:175",
"available_columns": [
{
"group": "Json",
"items": [
{
"id": "charged_id",
"label": "Charged Id",
"group": "Json",
"order": 100,
"icon": "",
"selected": true,
"can_sort": false,
"sort_dir": ""
}
]
}
],
"available_filters": [
{
"id": "bonus_id",
"label": "Id",
"name": "Id",
"type": "",
"section": 0
}
]
},
"params": [],
"lists": [
{
"id": "bonuses",
"label": "Bonuses",
"empty_message": "There are no results to display.",
"selected": true,
"actions": [],
"custom_tab_id": null,
"count": -1
}
],
"f_client": "15851",
"fs_client": true,
"f_project": "914",
"fs_project": true,
"results": [
{
"id": 13,
"name": "Installation bonus",
"type": "Percent",
"modifier": "5",
"description": "Apply 5% of work order labor for experienced tech.",
"amount": "5.00%",
"selected": false,
"charged_id": 0
}
],
"correlation_id": "bonuses"
}
},
"qualifications": {
"actions": [
"add"
],
"selection_rule": {
"id": 0,
"name": "",
"total_selection_rule": "18",
"actions": [
"delete"
]
}
},
"attributes": {
"require_sequential_task_completion": false
},
"default": false,
"company": {
"id": 1037,
"name": "(SE Demo Account) - AT SE Skywalker Systems"
},
"correlation_id": "385749ee733e4fcdbd8809110abf9ae7a4b27164"
}
}{
"status": 400,
"message": "Validation failed: field 'title' is required"
}{
"status": 500,
"message": "Operation successful."
}{
"status": 403,
"message": "You do not have permission to access this work order"
}{
"status_code": 404,
"message": "Work order not found"
}{
"status": 500,
"message": "An unexpected error occurred. Please try again later or contact support."
}application/json
application/json
application/json
application/json
application/json
application/json
Last updated on