Compliance & Qualifications

Certain work requires specific certifications or qualifications. You can enforce these on a work order to ensure only qualified providers can accept.

List Qualifications

GET /workorders/{id}/qualifications

Response

{
  "results": [
    {
      "id": 45,
      "name": "CompTIA A+",
      "required": true,
      "type": "certification"
    },
    {
      "id": 67,
      "name": "Background Check",
      "required": true,
      "type": "screening"
    }
  ]
}

Add Qualification Requirement

POST /workorders/{id}/qualifications

{
  "qualification_id": 45,
  "required": true
}

Remove Qualification

DELETE /workorders/{id}/qualifications/{qualification_id}

Qualification Types

Provider Verification

When routing, providers are automatically filtered by qualifications:

{
  "selection_rule": {
    "rules": [
      { "name": "qualification", "value": 45 }
    ]
  }
}

Problems & Issues

Track problems reported during work execution.

GET /workorders/{id}/problems

Create Problem

POST /workorders/{id}/problems

{
  "problem_type_id": 5,
  "description": "Site not ready - equipment not delivered"
}

Update Problem Status

PUT /workorders/{id}/problems/{problem_id}

{
  "status": "resolved"
}

Related

• Tasks - Work completion checklist
• Time Logs - Hour tracking