The pre-packed ServiceNow integration is a quick way to start integrating with Field Nation.
YouTube Video: ServiceNow Integration Setup
Create Work Orders from ServiceNow
Pass all ServiceNow values or a combination of ServiceNow and Field Nation Template values to draft your work orders on Field Nation.
Update your ServiceNow case/ticket in real time with work order information, such as:
- Assigned Provider Name & Phone
- Provider Uploaded Deliverables
- Close Out Notes
- Provider Messages
Connecting to a ServiceNow Object
Field Nation is able to read and write to out of the box or custom ServiceNow objects. Providing the Object Name during the setup, grants Field Nation access to that object.